Mental health is an integral part and an essential component of our health. The research shows that awareness of one's mood has been linked to better health outcomes. Understanding and listening to ourselves are crucial, and many people want to live more mindfully, looking for ways to improve their health and well-being. Many mood-related apps do not provide one and only solution that perfectly solves users' concerns.
These two projects, Reflectly and Daylio Journal, inspired me to start the MoodOn project. The key factors, understanding individual habits and keeping a private journal structured the basic understanding of MoodOn.
Mental health is an integral part and an essential component of our health. The research shows that awareness of one's mood has been linked to better health outcomes. Understanding and listening to ourselves are crucial, and many people want to live more mindfully, looking for ways to improve their health and well-being. Many mood-related apps do not provide one and only solution that perfectly solves users' concerns.
MoodOn is different from other apps; it gives each individual a perfect and unique solution after the user inputs their current mood and condition. It suggests various exercise activities, suggestions for efficient resting and healing techniques, and a chatbot service that helps vent. It reduces stress by conversing with the character 'Moodon.' The user can record their thoughts and emotions and keep track of detailed statistics on mood changes. MoodOn will become a perfect solution to help people better communicate themselves.
Jimin Kim is an art curator who works at the Kukje Gallery located in Seoul, Korea, and she is also a part-time Pilates instructor on weekends. She works so hard as an art curator and knows so well about the body and its structure as a professional Pilates instructor; her experience will help me explore how emotions and mood impacts one’s body and find the right balance.
A brief interview on the phone:
I have compared the MoodOn app to other competitors out in the market. Based on the research, specific features showed weaknesses even in popular apps. MoodOn is highly competitive when compared to other apps. Ability to record daily routine and mood, exercise recommendation, rest technique suggestions, detailed progress reports, a chatbot that friends with the user, and mood check-in that checks the user’s moods.
33% of participants stay at home and watch something during their free time
33% of participants prefer to stay at home and do home exercise training by following YouTube
25% of participants do nothing in their free time, but 66% of participants like to do something that will help them make feel better
Jenna, a financial analyst working in Seoul, South Korea, originally hails from the United States. After graduating college in Boston, she decided to embark on a new life adventure in Korea. Jenna's passion for sports and extracurricular activities dates back to her high school years, and she continues to pursue these interests with enthusiasm. She's an outgoing and extroverted individual who thrives on new experiences, especially those that keep her physically active.
Jenna's sports repertoire is diverse, ranging from tennis, badminton, squash, golf, climbing, horse riding, skiing, to fencing. She cherishes outdoor activities and frequently engages in them with friends and members of her community. However, Jenna's desire to explore various engaging activities often leaves her feeling overwhelmed. The multitude of options, each with its own set of restrictions based on skill levels, makes it challenging for her to decide which activity to pursue on a given day. This abundance of choices can sometimes lead to decision fatigue, resulting in her repeating the same exercise routine and leaving her hoping for a solution that simplifies the selection process by providing exercise recommendations tailored to her preferences and abilities.
Jieun, a dedicated freelance model in Seoul, South Korea, is highly regarded by photographers for her unwavering professionalism, which includes maintaining her body weight diligently. She follows a strict regimen of minimal food intake and rigorous exercise, leaving little time for activities beyond work. This lifestyle limits her ability to socialize with friends on weekends, as fatigue sets in quickly. Even during her downtime, she finds it challenging to relax, often feeling compelled to keep herself occupied.
Jieun, as a dedicated professional in the modeling industry, yearns for a change from her monotonous daily routine. She desires to break free from the excessive exercise regimen that consumes her time. However, she's uncertain about how to utilize her rest days effectively, other than working and exercising, and experiences fatigue and a lack of energy when not engaged in work.
In search of rejuvenation and self-care, Jieun is seeking a platform that can provide her with a comprehensive routine tailored to her mood, physical condition, and mental state. This tailored self-care plan should encompass activities like stretching and meditation to promote her body's recovery and overall well-being, allowing her to make the most of her rest days.
Mary is a dedicated marketing professional working at a prominent company in Manhattan, New York. Her strong work ethic and commitment to achieving the best results have driven her to take on increasing responsibilities as her team expands. While Mary finds genuine fulfillment in her work and is reluctant to take breaks, her body is showing signs of strain. The heavy workload has become burdensome, leading to insomnia and persistent fatigue, which, in turn, has adversely affected her productivity.
As the stress mounts and her work performance wanes, Mary finds herself caught in a distressing cycle. Despite her busy work schedule, she also grapples with feelings of loneliness and isolation. Mary refrains from discussing her concerns openly with her friends, as they are mostly married, and she doesn't wish to burden them with her stress. This leaves her in search of someone to confide in and share her worries.
Mary is in pursuit of a change in her daily routine and is seeking a reliable companion who can provide a listening ear and empathetic understanding, allowing her to alleviate her stress. She is open to receiving guidance from MoodOn that can contribute to her well-being. Additionally, Mary desires the ability to track her mood to monitor her progress and improvements over time.
The app's overall visual design radiates energy, enjoyment, and vibrancy. This lively mood board sets the visual direction for creating the high-fidelity screens in the Mood On app.
Empower users to foster an active, well-balanced lifestyle by suggesting exercise routines, relaxation methods, and a chatbot service aimed at enhancing physical and mental well-being.
Users can effortlessly indicate their emotional state and physical condition. MoodOn will then offer exercise activity suggestions that align perfectly with the user's mood, requirements, and preferences.
Users can readily specify the objectives they wish to attain during their relaxation sessions. MoodOn will recommend a range of restful techniques that align seamlessly with the user's mood, requirements, and preferences.
Moodo, an automated chatbot, conducts daily assessments of users' moods and conditions. Users can engage in conversations with Moodo through text input or an automated system. At the conclusion of the interaction, users are guided to a journaling page where they can record their emotions and thoughts.
Find out which one performs better-
This test helped me figure out which user experience makes more sense and is easier to use for the user.
Conducted prototype test to determine the best user experience for the user.
Which one is clearer to see the date, A (List type) or B (Only the date at the bottom of the screen)?
80% people prefer option B.
In 2022, I initiated and successfully completed the MoodOn project. After a comprehensive review of the project, I decided to improve the Chatbot Moodo feature, making it more user-friendly and incorporating advanced functionalities to ensure that Chatbot Moodo stands out as a competitive and distinctive offering in the market. Here are the key feature enhancements:
Press and hold the Moodo in home screen for easy access
Moodo summarizes the user’s activity; Users can resume the activities they have left doing
Community channel to connect with others
Find out which one performs better-
This test helped me figure out which user experience makes more sense and is easier to use for the user.
Conducted prototype test to determine the best user experience for the user.
Four main menu
To simplify access to Chatbot Moodo, users can simply click on the Moodo icon located on the home screen. Additionally, a new main menu page has been incorporated into Chatbot Moodo, offering a range of options to enhance efficiency and make access more straightforward. Moodo, the friendly character, is always eager to assist users to the best of its abilities.
Summarization
Moodo has been enhanced to provide users with activity summarization. Moodo now queries users about their interest in viewing these insights. It is capable of displaying any missed activities that the user had not yet recorded. Additionally, Moodo can detect when the user has forgotten to journal and provides encouragement to ensure the journal is properly maintained.
Various community to join
In addition to exercise recommendations, Moodo now offers suggestions for various communities. It presents information about each club, including the club's name, the availability of open spots, the number of members, and a brief description of the community. Users can effortlessly swipe to join a community if they find it of interest.
This study centers on delivering a reading book application to users, enabling them to establish a goal of reading more books wherever they may be.
The discovery of the project "Read-It" study began with these questions.
I assessed three competitors of a reading application by applying the 10 Usability Heuristics for User Interface Design, aiming to identify both the strengths and weaknesses of these competitors.
Conducted a heuristic evaluation specifically on the Goodreads application. Goodreads is designed for book enthusiasts who want to engage with others while enjoying their favorite books. It offers a shared community where users can provide feedback, reviews, and ratings. Goodreads is available for free download and boasts a rating of 4.7 stars on the Apple App Store and 3.7 stars on the Google Play Store.
While the app excels in creating a vibrant book-loving community, it might pose some challenges for new users who are primarily interested in reading physical books. This is because the app predominantly offers book reviews and interactions with other users, rather than providing access to the books themselves.
Sketched out key features in eight minutes. In the second round I was able to add more details to the key features.
I focused on task flows to identify the specific actions that users would perform on each page.
Content & Feature Requirements
Rough sketches of each screen to explore a wide range of ideas and iterate through them before transitioning to the digital design phase.
Designed initial low-fidelity wireframes to create simple and interactive models, offering a basic visualization of what the product might look like. These wireframes serve as a foundational step in the design process.
Following the creation of low-fidelity wireframes, I conducted screener questions to gain insights into user interactions and behaviors when it comes to the intersection of technology and reading. This process helps in understanding user preferences and needs.
I initiated prototype testing to gain a deeper understanding of user expectations. This testing process helped establish the concept and further develop the initial framework with real users, ensuring that the product meets their needs and expectations.
The feedback received during the prototype testing phase yielded valuable insights that shaped the product's development. Users' input highlighted areas for improvement and helped refine the user experience, ensuring the product meets their needs and expectations.
Gathered inspirational elements (color palette, typography, and style components) to plan for visual hierarchy and to maintain the consistency of a project.
Beginning in the spring of 2022, I started my journey with Samsung Research America as a UX Design Intern and have since progressed to a UI/UX Designer within the Mobile Platform Solutions team. Our team is at the forefront of advancing mobile technology and enhancing Samsung’s mobile product offerings. As part of the Knox Suite, our Knox products are integral to delivering comprehensive enterprise mobility solutions, including device security, deployment, management, and analysis.
Throughout my time with the MPS team, I have led the design and prototyping of key Knox products, including Knox Capture, the Managed Service Portal, and Knox Asset Intelligence.
As the design lead of Knox Capture and Managed Service Portal, my role encompasses a range of responsibilities. These include shaping end-to-end user experience journeys and designing user interfaces for Android mobile and web platforms. I specialize in creating high-fidelity designs and various UI elements, such as GUIs. I work closely with the UX team to incorporate creative and innovative features and functionalities into the user interface. Additionally, I foster strong collaborative relationships with technical product managers, product managers, UX researchers, UX writers, and developers to ensure the delivery of an exceptional user experience.
I am currently collaborating with UX designers to improve and revamp the mobile client-side user experience. The primary goal of this improvement is to align the UI elements with Samsung's One UI system, ultimately enhancing the end-user's experience.
Since the beginning of my internship up to the present moment, I've been assisting the team with prototyping their products. There are two specific products that need prototypes to allow the sales team to familiarize themselves and acquire knowledge by interacting with the product portal before the products are released.
The website I aimed to create emphasizes a minimalist design, prioritizing an easily accessible view of furniture images. Upon clicking an image, I intended to showcase comprehensive product information. The product details page features a straightforward and uncluttered layout, ensuring clarity and simplicity for the client's understanding. This contemporary furniture website not only presents product information but also allows users to add items to their cart, apply filters to view products from newest to oldest or least expensive to most expensive, adjust quantities, and select from available color options. Additionally, clients can review the contents of their cart, and the website automatically calculates the total based on the quantities the client has specified.
Based on the structure outlined in the site map, I initially created low-fidelity screens to visualize the general aesthetics and content layout. This helped ensure that all essential features were accounted for. The wireframes provided a foundational framework before I commenced the development of the fully interactive website. As I progressed with building the interactive site, these initial low-fidelity wireframes served as a constant point of reference.
"The primary feature centers around the homepage, allowing users to browse recommended and trending furniture on a single page. On the detailed product page, users can customize their selections, add items to their cart, and adjust the furniture's color and quantity to their preferences."
Upon finalizing their furniture selections, users will proceed to the checkout page. Here, they can review and complete their purchase for the chosen items.
The admin page empowers administrators to efficiently handle all furniture-related tasks from a single interface. They have the ability to modify product names, prices, quantities, descriptions, and images for the furniture. Additionally, administrators can introduce new products and remove those that are no longer in stock.
The primary objective of this application is to monitor and pinpoint the trash locations. The map should clearly highlight areas with significant trash accumulation, emphasizing the need for heightened attention. Additionally, the app aims to encourage users to assist their communities by reporting any trash they come across. The interface should be simple, transparent, and user-friendly, ensuring that anyone encountering litter in their vicinity can easily contribute to locating and addressing it. Ultimately, this app serves as a crucial initiative to promote a cleaner, safer, and healthier environment, setting the journey towards a happier, cleaner Earth.
Once I finalized the fundamental architecture of the app, I generated low-fidelity wireframes to provide a basic representation of the content layout and component placement for when the app is developed. These wireframes served as a guide, clearly outlining where each element should be positioned on each page. This approach allowed me to concentrate on the coding, programming, and data aspects without the need to worry about the design and visualization aspects, as the skeletal structure was already in place. This efficient workflow significantly saved me valuable time in the development process.
The Clean-It app provides a smooth registration process, enabling users to effortlessly sign up or sign in. As part of the registration, users confirm their password. If there's a discrepancy in the password entries, an error message promptly notifies the user.
The Clean-It app utilizes the Google Maps API to enable users to seamlessly add details about trash items they come across on the streets. Users can upload images, specify the type of trash, note the date and time of discovery, record the estimation of the weight, and provide descriptions. Additionally, the app allows users to accurately set the location of the trash they found, providing a seamless experience. Users can easily zoom in and out on the map and precisely mark the location by setting a pin.
Users can access a list of trash items people discovered on the streets displayed on the map within the Clean-It app. This feature empowers users to contribute to road cleanliness and enhance neighborhood safety by taking note of the items in the trash list. The list showcases the added trash items complete with images, aiding users in identifying and participating in community cleanup efforts.
I used to believe that vegan foods were synonymous with being healthy, organic, and lacking in deliciousness, mainly intended for vegetarians. Being a fan of meat, fish, and eggs, I had reservations about trying vegan foods due to this perception of them being overly health-focused and organic. Regrettably, this was a misunderstanding on my part. My perspective shifted after experiencing "Food Does Matter," which showcased that vegan foods can be both nutritious and incredibly flavorful. This eye-opening experience led me to visit the restaurant frequently, realizing that vegan options could be just as tasty and satisfying as their non-vegan counterparts. I was especially amazed by the creativity in crafting a burger without meat and the delightful ketchup made from a variety of vegetables, including beet. This restaurant truly altered my perception of vegan cuisine, making me consider adopting a vegetarian lifestyle if the food is as delicious as what "Food Does Matter" has to offer.
“In line with the trend of vegetarianism around the world, we prepared vegetarian dining that anyone can enjoy deliciously without difficulty.” - FDM Owner Park Tae Kwon
"Food Does Matter" is a chic and contemporary vegan restaurant situated in Seorae Village, Seoul. The tables are tastefully crafted using a combination of stones, marbles, and wood, adding to the modern aesthetic. The interior exudes a bright ambiance that imparts a sense of warmth, inviting guests to enjoy their dining experience.
Overall comment: "Food Does Matter" offers a delightful blend of casual elegance, making it a fine dining destination accessible and enjoyable for all.
The menu at "Food Does Matter" is thoughtfully crafted using recyclable paper, and it provides a comprehensive description of the offerings, complete with visually appealing images to enhance the dining experience.
Is it worth the price? Absolutely. While "Food Does Matter" is on the higher end in terms of cost, it's justified by the exceptional effort and use of high-quality organic ingredients that go into crafting each dish. The dedication to providing a top-tier dining experience and promoting sustainability through their menu makes the price well worth it.
Is it a Fusion? Indeed, "Food Does Matter" can be classified as a fusion restaurant, blending elements from both American and Korean cuisines to create a unique and distinctive dining experience. The menu's diversity, incorporating Korean-inspired sauces and innovative items like bean-based hamburger buns, exemplifies this fusion approach.
Did you liked the Food & Experience? It was fantastic! I thoroughly enjoyed my experience at "Food Does Matter"! It completely shifted my perception of vegan cuisine. The staff members were exceptionally friendly, and what stood out the most was the outstanding quality of the food at this restaurant!
Not like about...? The price point at "Food Does Matter" is on the higher side. Additionally, it's common to encounter long wait times during my visits, indicating its popularity and demand among people.
I aimed to design a logo for "Food Does Matter" restaurant that conveys the message of organic and healthy dining to customers. Additionally, I focused on creating a logo that is visually appealing and provides a sense of comfort, making it easy for customers to comprehend and connect with.
"Food Does Matter is an up-and-coming restaurant focused on providing a top-notch dining experience to its customers. In order to enhance this experience, I have revamped the menu by introducing iPads for each customer, allowing them to browse through the menu at their own pace without feeling rushed. This interactive menu redesign is aimed at optimizing the ordering process, enabling customers to explore the menu comprehensively, select items, add them to their cart, and complete the ordering and payment seamlessly. Additionally, customers will have the convenience of tracking the estimated time remaining for their food to be served at their table."
Just like many restaurants have their dedicated websites providing essential information such as background details, menu offerings, location, and reservation options, I took the initiative to create the "Food Does Matter" website. This was an exhilarating endeavor as they didn't have an online presence before, making it a completely novel venture. My goal was to craft a comprehensive website that could offer customers a wide array of useful information. Initially, I began by carefully outlining the information architecture to determine precisely what was essential for this restaurant. Following this, I delved into the website's design phase.
To develop the museum's guidelines, I initiated the process by delving into logo exploration. Prior to designing the logo, I conducted research on colors, typefaces, and generated multiple logo sketches, which were later refined to arrive at the final logo.
Commencing with inspirational posters, I crafted a distinctive museum poster that encapsulates the theme and identity of the National Museum of Modern and Contemporary Art in Seoul.
The website offers a comprehensive experience, featuring up-to-date information on ongoing exhibitions. Additionally, it hosts an online museum where viewers can virtually explore exhibits. Furthermore, it boasts a news magazine section for art enthusiasts seeking articles about artists and their artworks.
Make your trip the most pleasant experience from start to finish.
People frequently experience stress related to their airport encounters. Some may arrive excessively early due to concerns about missing their flight, while others might arrive late due to not accounting for heavy traffic. Late arrivals at the airport can induce worry, especially when faced with long lines at security checkpoints.
Before developing the concepts for the user experience flow, my initial step involved creating a storyboard. This step was particularly thrilling as the project primarily aimed to address 'what if' challenges. The storyboard allowed me to visually express all of my creative ideas, exploring various solutions to optimize the user's travel experience before, and after their journey.
Drawing from the initial phase of conceptualization, identifying problems, and referencing the mood board, I've developed a creative yet practical solution. "Airy" is designed to enhance users' travel experiences by ensuring safety and convenience. To achieve this, I've conceptualized and crafted a mobile application, placing "Airy" right at users' fingertips. This imaginative mobile app solution is further showcased through a captivating motion graphic video that narrates the traveler's entire journey.
The mobile screen designs are now complete, I've outlined the scripts to prepare for the creation of the motion graphic video. I've taken into consideration the entire journey, starting from when users are at home, all the way through their airport experience, ensuring a well-thought-out process in the script. Every step of the process has been carefully considered and detailed within the script.
Knox Capture is a powerful barcode scanning app designed to help businesses seamlessly capture, process, and transfer data to their devices. With a growing number of users needing Knox Capture to scan barcodes at work, it became essential for us to enhance and develop features that enable frontline workers to fully leverage the app's capabilities, making their experience smoother and more intuitive.
Today, Knox Capture promises seamless integration of smartphone and scanner functionality, yet many admins and workers aren't fully utilizing the features designed to make scanning effortless.
The challenge is to evolve Knox Capture in a way that guides users effectively while ensuring they experience the intuitive and seamless scanning we originally envisioned.
After the product launch...
We tested the live version in the Play Store along with the beta version with new features. This helped us identify usability issues and validate the assumptions made during the design process.
We conducted ten interviews {IT admins from retail, manufacturing, and medical & Frontline workers (backroom/warehouse) from retail}.
We realized...
Many participants tried to skip through the initial tooltip tutorial without reading it to the end. They skimmed the support page documents for about 43 seconds and tried to figure out the various features on their own, without taking the time to thoroughly learn about the product.
The goal of Knox Capture is to enable IT admins to easily configure scan settings, test them, and deploy them in bulk to workers' phones.
For frontline workers, the goal is to maintain a seamless scanning experience without any slowdowns.
❋ Therefore, we've improved the tutorial to provide IT admins with clearer and more comprehensive guidance.
❋ For workers, we've made the scanning experience more intuitive, transforming a utilitarian task into a simple and effortless process.
✦ Visually demonstrate what Knox Capture provides and helping users understand the app’s functionality better.
✦ Captures users’ attention more effectively than static content, making the experience more engaging.
✦ Access helpful information right away, reducing frustration and easier to get started.
✦ Encourage users to discover and utilize more features of the app.
✦ Make the most of the app’s functionality, increasing their confidence (likely to continue using it).
✦ Receive immediate feedback, allowing them to quickly see the results.
✦ Dynamic, real-time interactions keep users engaged.
✦ Scanned data meets their needs or if any adjustments are required, leading to quicker decision-making.
During my internship, I created prototypes for Knox Asset Intelligence to prepare for market release, which helped the sales team familiarize themselves with the products and gain insights through the product portal. This experience deepened my understanding of Knox and enabled me to start the revamp of all Knox clients.
The current Knox enrollment process on devices is fragmented and inefficient, requiring administrators to spend considerable time setting up each device. After enrollment, multiple clients are available for the end user to interact with Knox functionality, leading to a disjointed experience.
Our goal is to streamline the Knox suite enrollment process for all clients, creating a unified interface. We aim to provide a single, streamlined interface that allows users to access all Knox functionalities from one place, enhancing efficiency and user experience.
Given that merging all Knox clients into a single system requires thorough research and significant support from the development team, we have decided to proceed step by step.
In phase one, we will focus on streamlining the enrollment stage using the latest OneUI Samsung design system.
After updating the enrollment screens, we focused on revamping Knox Asset Intelligence.
Following enrollment, users interact with various clients to access Knox features.
Just like with the enrollment screens, we addressed issues with the outdated KAI client UI, reorganized the information architecture, and made it easier to access information directly from the home page.
Please note that the following screens are preliminary concepts and are not final. We plan to enhance them further once development resources become available and after conducting more comprehensive user research and testing.
The final phase of the Knox client revamp will streamline Knox Suite enrollment across all products and clients, creating a unified interface. This will offer users a single access point for all Knox functionalities on their devices and support self-service capabilities.
The integrated Knox Suite client will also benefit administrators who may not be fully aware of all the products included in their Knox license. By providing a consolidated view, it will boost product awareness, drive adoption, and improve customer retention. Additionally, this integration will enhance cross-product functionality, enabling different Knox solutions to work together more effectively and increase overall utility.